Part of the Email Migration Hub family of IT services

Expert Computer Support
Since 1999

25+ years of trusted IT support for homes and businesses. Remote support UK-wide, on-site in Battersea, London. We fix it fast.

25+ Years Experience
5,000+ Happy Clients
Same-Day Remote Support
No Fix, No Fee

Our Services

Everything you need to keep your technology running smoothly

💻

PC & Laptop Repair

Hardware diagnostics, component replacement, screen repair, and performance upgrades for all makes and models.

🛡️

Virus & Malware Removal

Complete virus removal, spyware cleanup, ransomware recovery, and security hardening to protect your data.

💾

Data Recovery

Recover lost files from failed hard drives, SSDs, USB drives, and memory cards. Emergency data recovery available.

🌐

Remote Support

Instant remote access to fix your computer from anywhere in the UK. No need to leave your home or office.

✉️

Email Migration

Seamless IMAP-to-IMAP mailbox transfer. Move emails between providers with zero data loss. Powered by Email Migration Hub.

☁️

Online Backup

Automated cloud backup from £3.99/month. 256-bit encryption, daily backups, easy restore. Powered by GB Online.

🔧

Software Installation

Windows, macOS, Office 365, antivirus, drivers — installed, configured, and ready to use.

📶

Network & WiFi Setup

Home and office networking, WiFi troubleshooting, router configuration, and security setup.

Why Choose PC Problems?

We've been solving computer problems since 1999. Our approach is simple: fix it properly, explain what happened, and make sure it doesn't happen again.

  • 25+ years of professional IT experience
  • No fix, no fee — you only pay if we solve it
  • Same-day remote support available
  • On-site visits in Battersea & South London
  • Plain English — no confusing tech jargon
  • Friendly, patient, and thorough
💻

Need Help Right Now?

Call us or request remote support

+44(0) 207 819 2323

support@pcproblems.co.uk

Simple, Fair Pricing

No hidden fees. No hourly surprises.

Remote Fix

£45
per session
  • Remote access to your PC
  • Virus/malware removal
  • Software issues fixed
  • Speed optimisation
  • Usually resolved in 1 hour
Book Now

Business Support

£150
per month
  • Priority remote support
  • Up to 5 devices covered
  • Email & network support
  • Monthly health check
  • Same-day response
Get Started

Online Backup Service

Powered by GB Online — secure cloud backup with military-grade 256-bit encryption

Personal

£3.99
per month
  • 50GB secure cloud storage
  • Automatic daily backups
  • 256-bit AES encryption
  • Easy file recovery
  • Windows & Mac
Get Started

Business

£14.99
per month
  • 1TB secure cloud storage
  • Multiple devices
  • Server backup supported
  • Admin dashboard
  • Dedicated account manager
Get Started

All plans include automatic daily backups, easy restore, and 24/7 monitoring. Visit GB Online →

Need Remote Support Right Now?

We can connect to your computer securely and fix the problem while you watch. Fast, safe, and convenient.

Start Remote Session

Get In Touch

Whether you need a quick fix or ongoing support, we're here to help. Call, email, or fill in the form.

Phone: +44(0) 207 819 2323
Email: support@pcproblems.co.uk
Location: Battersea, London SW11
Hours: Mon-Fri 9am-6pm, Sat 10am-2pm
Remote: Available UK-wide, same day

Also visit our specialist services:

Email Migration Hub